Increase Retention Rates and
Win Back Past Customers

Full House Solutions has been helping sports teams and entertainment venues sell tickets for over 20 years (800+ clients). Full House is your full-service ticket sales and marketing partner offering assistance with strategy, design, and execution.

Our primary focus has always been on helping our partners find new customers. We are extending our reach to assist at increasing retention rates and winning back past customers.

Retention Partnership Opportunities
We are committed to helping our partners increase their retention rates by hitting their active customers with unexpected surprises throughout the year. These cards/gifts/messages will “surprise and delight” customers. The additional touch points will build the relationship and hopefully make a difference at renewal time.

Our goal is to automate as many of the processes as possible so our partner’s sales reps do not have to do any heavy lifting.

  • Thank You Cards
  • Birthday Cards to Best Customers
  • Thinking of You Cards
  • Service Rep Introduction Cards
  • Benefit Reminder Cards
  • Small Gifts: Promotional items, mini helmets, jersey patches, team-branded chocolate, etc.
  • Augmented Reality Messages [from player(s), coach, owner/president, GM]:
  • Message added to cards, notes, email

Win Back Past Customers
Do not forget your past season ticket buyers and group leaders. We will have you go back several seasons and help you to reconnect using a personalized post card that has a “we miss you”/”welcome back” message. Give them reasons to come back and make them a special offer if possible.